Human Resources Professional

1. Introduction to Human Resources
   1. Introduction
   2. Opportunities in the HR Field
   3. Skills for Success
   4. Getting into the HR Field
2. HR's Role in Strategy
   1. Introduction
   2. Let's Talk Strategy
   3. Vision and Mission Statements
   4. Policies
   5. Metrics
3. Recruiting and Hiring Employees
   1. Introduction
   2. Writing a Job Ad
   3. Preparing to Interview
   4. Reviewing Resumes and Interviewing Candidates
   5. The Job Offer
4. Training Programs
   1. Introduction
   2. The Basics of Training
   3. The Analysis, Design, and Development Phases of Training
   4. The Implementation and Evaluation Phases
5. Compensation and Benefits
   1. Introduction
   2. Things to Consider When You're Planning Compensation
   3. Strategic Decisions for Paying Employees
   4. Job Evaluation
   5. A Look at Benefits
6. Employee Health and Safety
   1. Introduction
   2. What Is OSHA?
   3. Knock, Knock, OSHA Is Here!
   4. Protecting Against Workplace Hazards
   5. Investigating, Recording, and Preventing Accidents and Illnesses
7. The Legal Environment
   1. Introduction
   2. Basic Employment Law Terms and Facts
   3. Equal Employment Opportunity—Past and Present
   4. What Is Discrimination?
   5. Additional Employment Laws
   6. What Happens When an Employee Files an EEOC Claim?
8. Marking HR Decisions
   1. Introduction
   2. HRIS Software: A High-Tech Tool for Decision-Making
   3. Making Decisions in a Growth Strategy
   4. Making Decisions in a Retrenchment or Stability Strategy
   5. Job Analysis as a Tool for Decision-Making
9. Affirmative Action
   1. Introduction
   2. Creating an Affirmative Action Plan
   3. The AAP: Putting It All Together
   4. More Parts of an AAP
   5. Still More Numbers for the Government
10. Diversity
    1. Introduction
    2. What Is Diversity—and Why Is It a Good Thing?
    3. Managing Diversity and Handling Conflict
    4. Demonstrating Leadership in Promoting Diversity
    5. Diversity Training
11. Employee Rights and Discipline
    1. Introduction
    2. Laws That Protect Your Employees' Rights and Privacy
    3. Monitoring Employees
    4. Disciplining Employees
    5. Disciplinary Strategies
    6. Documenting Employee Behavior
12. Termination
    1. Introduction
    2. Alternatives to Firing
    3. Preparing for a Termination
    4. Separation Agreements
    5. Wrongful Discharge
13. Investigations
    1. Introduction
    2. Why It's Important to Investigate Problems?
    3. The Steps of an Effective Investigation
    4. Getting Ready to Conduct Your Investigation
    5. Conducting Your Investigation
    6. Wrapping Up Your Investigation
14. Managing Labor Relations
    1. Introduction
    2. A Quick Look at the History of Unions
    3. Why Employees Join a Union?
    4. How Unions Work
    5. Collective Bargaining
    6. What Happens When Negotiations Fail?
15. Creating a High-Performance Workplace
    1. Introduction
    2. Ask for Your Employees' Suggestions—and Act on Them
    3. Delegate Authority
    4. Keep the Lines of Communication Open
    5. Ask for Feedback
    6. Let Your Employees Have a Life!
16. Global Human Resources
    1. Introduction
    2. Staffing Strategy and Culture
    3. Understanding Cultural Differences
    4. Practicing HR in Other Countries
    5. Choosing Your Global Employees
    6. Additional Issues for Expatriates
17. Retention
    1. Introduction
    2. The Top Reasons Why Employees Leave a Company
    3. Encouraging Workers to Stay With Your Company
    4. Stay Interviews
    5. Succession Planning
18. Motivation, Rewards, and Recognition
    1. Introduction
    2. The Roots of Motivation
    3. Fun Ways to Motivate Your Workers
    4. Nine Strategies For Creating a Great Rewards Program
19. Preparing for the PHR^® Exam
    1. Introduction
    2. Externships and Internships
    3. The Basics of the PHR^® Exam
    4. Studying for the PHR^® Exam
    5. What to Expect on the Day of the Test?

Yes, certification preparation courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

This course is designed to help you prepare to sit for the Human Resource Certification Institute's PHR^® exam; however, but it does not guarantee a passing score. Trident cannot guarantee that students who complete this course will be eligible to take third party certification examinations. Certification requirements for taking and passing these exams are controlled by outside entities and are subject to change without notice to Trident. You will need experience in the human resources field before you are eligible take this exam. Please reference the Prerequisites section for more information.

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.